Terms and Conditions

Everything you need to know when using our services

Last Updated: July 8, 2025

About These Terms

By using OHoliday, you agree to these terms and conditions. Please read them carefully. These terms constitute a legally binding agreement between you and OHoliday.

1. Booking & Payment

  • Bookings are confirmed only after full payment.

  • Prices are subject to change without notice.

  • We accept various payment methods including credit/debit cards and bank transfers.

2. Responsibilities

  • Customers must provide accurate information during the booking process.

  • OHoliday is not liable for personal injuries, loss of belongings, or any unforeseen travel disruptions.

  • All travelers are advised to purchase comprehensive travel insurance.

3. Travel Requirements

Customers are responsible for obtaining visas, travel insurance, and required documentation.

4. Cancellation & Refunds

Refer to our Refund Policy for details.

Refund Timeline:

30+ days before
Full refund minus fees
15-29 days before
50% refund
0-14 days before
No refund available

5. Conduct

  • Customers must respect local laws and customs.

  • Any damage caused to property or tour locations must be compensated by the customer.

  • OHoliday reserves the right to terminate service to customers who exhibit disruptive behavior.